Welcome back to This is India! I always have funny/weird stories about India to share with friends or family when I talk to them. This is just meant to be an honest portrayal about my life in India through short anecdotes. I also share here what I’ve been up to online outside Hippie in Heels.
What I was up to other than here:
- We’ve been in Nashville the last weekend and this week Ben and I hung out in my hometown with my mom and dad. This weekend my friend Alex gets married. I’m in her wedding so we’ll be in Columbus all weekend for festivities!
- Next week, it’s back to India on Thursday.
Now your story,
This is an example of how common sense if often lacking in hospitality/service in India.
Ben had a project in Ratnagiri for years and I would try to go up there sometimes and stay with him. He lived in a house with a bunch of guys though it was dirty so I didn’t like to go that often. It was just a four hour drive, but the coastal highway up from Goa to Mumbai is a really dangerous road.
There are two decent places to eat in Ratnagiri… Teste Chines (which I think the owners meant to be Tasty Chinese) muahhah but the other other is a hotel restaurant.
We go to the restaurant in a huge group and buy quite a bit of food and booze each time. This isn’t a popping place and Ben goes like 4x a week so I would imagine they like making money of these guys.
Everyone got Kingfisher (local beer) but Ben wanted a Budweiser. No one ever gets Bud there so it was old. When it was poured it was flat and totally off. Ben’s like dude this beer is bad. The waiter is like, no it’s good. We’re all like come on, that’s bad beer. Just get another one.
The guy flat out refused. He got management, who also refused. We’re getting annoyed and like dude we come here all the time and spend loads of cash and if you leave this off-beer here we will just leave and not come back. They’re like okay okay we’ll get you another beer.
They proceed to go to the bar and SHAKE the beer and come out to re-pour it so it would seem more bubbly.
We’re like dude we just saw you shake that beer!!
He’s like no, it’s good beer! no shake!
Ugh.
It’s these times when the ‘customer is always right’ just doesn’t exist in India. People have SO much pride and bullheadedness they will always want to be right and win an argument.
Ben’s like get me a new Kingfisher, not Bud and if you put there beer on the bill, we won’t come back here. We must have had like 30 beers ordered, what was one beer to keep someone happy when they were in the wrong anyway?
It wasn’t on the bill.. thank god, because there’s nowhere good to eat lol!
This is India!
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its only now,thta is ee this stupidity and rudeness in people..earlier ,probably a decade ago,people were much nicer..i thought it was the kaliyuga period that we are supposedly going through now,(as mentioned in the hindu scriptures) that was to blame..
Interesting, I haven’t heard of that before. I’m going to read up on it.
kaliyuga like period is coming to America as well , listen to what is about to happen here:
http://pros.bonnerandpartners.com/1606BBLFALLDWN19/PBBLS718?_ga=1.7094772.716991652.1469776785&h=true
Ha! Funny story. I love it how you imitate when they say okay okay. When you hear the “okay okay”, it usually means that they have given up and you are on your way to getting what you want. The best is when you try to bargain in the market. The price is too high and you are like Ferget it! And start to walk away. But you walk slowly and have one ear open for the “okay okay”
haha yes, it is something you hear a lot in India ;)
Rachel, I have seen this happen in Udaipur too. However, i had a totally different experience at TGI Friday’s in Mumbai. There was a piece of plastic in my friends drink. We did not pay for anything. When we asked for the bill they said it was taken care of. I was in shock. I know it is an American company, but I did not expect them to cover the whole bill. Nice!
That is CRAZY lol I have never had such good customer service in India haha wow!
Hi Rachel, It’s a Great post, I have been following your blogs since few weeks, and I really liked your experience..
I must say, it’s an wonderful post..
Avik
Bongyatra
I once went to Mainland China in Mumbai with a group of 4. Found a bug on one of lettuce leaf. The manager came in, apologized profusely and also invited me to have a look at their kitchen to see how clean they maintain it. Of coz, they changed the dish and gave me extra 5-6 desserts all free. In fact the manager apologized a couple of more times and also on our way out. I think the chains would have a good customer service whereas stand-alone restaurants wont have them.
I LOVE Mainland China and I think you’re right they have more budget as well to go ahead and make a dish for free if there is some issue, wheras small restaurant see that coming from their own pocket when in this case they felt it was Budweiser problem, not their problem.
So funny Rachel, but so true!
I can’t remember how many times I ordered “plain” rice in India, only to be given rice with sauce all over it! Or fish, only to be given chicken!
When I tried to explain what I wanted, I only received a look of blank understanding so in the end, I just ate it!
Haha Yes, plus when you say no you ordered something else it will take like an hour more to get the other dish – i’m too HANGRY for that lol!